We dispatch orders 1-3 working days after purchasing. Then your parcel will arrive within 48 hours. Order before midday and select next day shipping to get your order the following day. (UK customers only)
Do you offer next day shipping?
Yes we certainly do! Order before midday and select next day shipping at checkout. (UK customers only)
What is your return policy?
We offer free 14-day returns. Please use the return portal within 14 days of receiving your parcel and package up the items well to ensure no breakages.
Can I exchange items?
Yes, but a £5 fee is taken to cover packaging and shipping costs. This charge does not apply to damaged items or situations where we are at fault.
We accept most payment methods including Debit, Credit, Paypal, Klarna, Shop Pay, Amex, Google Pay.
Are your products waterproof?
Yes, our labels are fully waterproof, perfect for wet spaces such as kitchen countertops, showers, bathrooms. Please note, labels should be wiped to clean but not put in a dishwasher.
Where is Namie based?
We're located in Staffordshire, where products are carefully labelled & crafted in our workshop!
Do you offer any discount?
Yes, if you sign up to our email list, we'll email over a discount code for you to use on your next order!
Any further questions?
If you haven't found the answer to your query in the above FAQs please email us at customer-support@namiehome.co.uk and we'll get back to you asap.
Namie Home - Free Shipping - Impress Guests With Sustainable Decor
